Initial Design: The typical design schedule for the first round is 15 business days from receipt of the payment, invitation wording, and agreement approval.
Design Revisions: The typical design schedule is 10-15 business days from each revision request. Hoopla House Creative offers unlimited revisions at no cost to the client. Please keep in mind that multiple rounds of revisions will increase the overall production schedule.
Printing: The typical printing schedule is 10-15 business days from design approval.
Assembly (bellyband, laser cut sleeve, and pocket envelope stationery suites only): The typical assembly schedule is 20 business days from design approval.
Wedding Day Items: Hoopla House Creative needs the final excel file for the place cards no later than 3 weeks before the wedding day in the format requested. All program information needs to be submitted no later than 1 month before the wedding day. Failure to meet this timeline may result in a delay in production, rush fee or inability to complete before the wedding day.
* Rush fees can be assessed to speed things along depending on Lindsay’s current availability.
Business days are Monday-Friday 9am-5pm.
Cost and Payment
Payment Terms: The full cost of the stationery suite is due at the time the order is placed. The total cost for all services is due in full by .
Minimum Order Requirement: Hoopla House Creative has a minimum order requirement of $750 for the full suite.
Cost: 100% of the total is due at the time the order is placed. The design is started once payment is received and the contract is signed.
The Design Process
Once your payment, invitation wording, and agreement approval are received, the design process begins!
Step 1: Placing your order! Once your payment and agreement approval are received, the design process begins! Lindsay will send a word document with some invitation wording options for your review. Please reply with your exact wording in the template you choose. Keep in mind that these samples are just a guide, if you have something different in mind please feel free to send it over.
Step 2: The Design Begins! Hoopla House Creative will provide 1-3 design concepts for an invitation and or/save the date (if ordered) based on the conversation at our initial appointment. The client will then provide any revisions to the invitation and or save the date. Hoopla House Creative will provide unlimited rounds of revisions to the chosen design.
Step 3: Finalize your Suite! Once the design of the invitation is approved, we will begin work on all other pieces ordered. Concept revisions, extensive alterations, or a switch in design objectives may result in a delayed production process/completion date.
* Place Cards, Programs and any other “day-of” items are done 4 weeks before the big day.
Step 4: Hit the Press! Once everything is proofed and approved, your suite gets sent to print! Lindsay will let you know when the order is ready for pick up. Hoopla House Creative gives our clients 3 paper choices (Pearl, Linen or Smooth) which should be chosen by the client before the order is sent to print. The paper is all the same cost and is included in the quote. 1 main white or ivory envelope is included with all orders. Matching mini RSVP Envelopes included with all RSVP Card orders.
The Proofing Process
Your stationery suite is ready for print when you say it is! I will do an initial check while making the proof, but the final inspection of all spelling and information is your responsibility. That includes: spelling, layout, website URLs, phone numbers, addresses, etc. Once you give your final print approval, any items that need to be reprinted due to errors will be invoiced separately.
The Hoopla House Creative team takes pride in the quality of our work. If for any reason you are not satisfied with your product, please contact Lindsay at Lindsay@hooplahousecreative.com. Hoopla House Creative LLC is not responsible for orders containing errors made by the customer such as typing or grammatical errors, or for any error that the customer approved during our proofing process. A representative from Hoopla House Creative LLC will attempt to contact the customer if we feel the quality of a photo provided to be insufficient.
Pick-Up and Shipping
All orders must be picked up when the job is complete. Pick up locations are either at Lindsay’s home office (1360 104th Street Niagara Falls, NY 14304) or at the Panera on Military Road (1508 Military Rd, Niagara Falls, NY 14304) depending on Lindsay’s availability that week. Lindsay will email the client when your stationery is ready and will coordinate a day/time for pick up. Should you wish to have your items shipped, Lindsay will send a separate invoice.
Quantities must be ordered in sets of 25. It is recommended that you order a minimum of 10 extra for keepsakes and any last minute guests. Any items needed after the initial print run, will be charged at the minimum order quantity of 25.
Stuffing, Stamping, Mailing and Postage costs are not included in the services provided by Hoopla House Creative. Wedding Invitations occasionally incur additional postage because of their weight, or due to the shape of the finished piece. This is something that should be calculated at the post office by a professional. Hoopla House Creative is not responsible for invitations or stationery that is lost in the mail or is destroyed through the mailing process.
Once we have started the design process, you are only able to receive a portion of your money back on the whole order, only if the order has not gone to print. No order can be returned or canceled once it has gone to print.
I am so excited to get started on your wedding stationery! I find it to be such an honor to be a part of such profound moments in my client’s lives. My main goal is for my clients to enjoy the process, have fun and get creative! If you have any questions along the way, please don’t hesitate to contact me at Lindsay@hooplahousecreative.com